Resolving Credit Card Issues in Zendesk
What should I do if my credit card fails in Zendesk?
If you're experiencing issues with your credit card in Zendesk, it's recommended to refer to the article on resolving credit card failures. Alternatively, you might consider using PayPal as a payment method. This can be a convenient alternative if you're facing persistent issues with your credit card.
More related questions
How can I change my payment method in Zendesk?
To change your payment method in Zendesk, you need to access the Admin Center. Navigate toAccount > Billing > Payment. Here, you can see your current payment method and business details. Click onEditnext to the payment method to make…
What payment methods does Zendesk accept?
Zendesk accepts a variety of payment methods to accommodate different preferences. You can pay using a credit card, PayPal, wire transfers, direct debit, and checks. However, only one payment option can be active on an account at a time. If you…
How do I add a VAT or GST number to my Zendesk account?
Adding a VAT or GST number to your Zendesk account is essential for businesses in certain countries. You can enter your VAT or GST number when you add or change a payment method in Zendesk. This number should correspond to your shipping address. If…
Can I change the payment currency for my Zendesk account?
Yes, you can change the payment currency for your Zendesk account, but you'll need to contact your account representative or Zendesk Customer Support to do so. Currently, Zendesk supports USD, EUR, and GBP for Support accounts. If you use PayPal,…
Who can change the payment method in Zendesk?
Only the account owner can change the payment method in Zendesk. If you're not the account owner but need to update the payment method, you'll need to contact the account owner to make the necessary changes. This ensures that only authorized…
How can I view payment instructions for Zendesk?
Payment instructions are included on each Zendesk invoice, which also contains wire transfer details. To view an invoice, you can refer to the section on managing invoices in the Zendesk help documentation. This will provide you with the necessary…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
