image for site

Resolving Callback Request Errors in Zendesk Talk

Discover how to fix callback request errors in Zendesk Talk by increasing your queue size settings.

How can I fix the callback request error in Zendesk Talk?

To fix the callback request error in Zendesk Talk, you need to adjust your queue size settings. This error typically happens when the queue size is set to 0 or is full, preventing any additional calls from being queued. By increasing the maximum queue size, you can ensure that calls are successfully placed in the queue, resolving the error.


More related questions

Why do I get an error when requesting a callback in Zendesk?

This error occurs when your account's queue size is either set to 0 or has reached its maximum capacity. To resolve this, you need to increase your maximum queue size. This will allow more calls to be placed in the queue, preventing the error from…

What causes the callback request error in Zendesk?

The callback request error in Zendesk is caused by a queue size issue. If your account's queue size is set to 0 or has reached its maximum limit, no more calls can be queued, resulting in this error. Adjusting the queue size to accommodate more…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites