To use Dropbox with Zendesk Sell, you need a Dropbox account. This is essential because the integration relies on Dropbox to store and manage documents related to your deals. If you don't have a Dropbox account, you'll be prompted to create one during the integration process.
Once you have a Dropbox account, you can proceed with setting up the integration by installing the Dropbox for Sell app from the Zendesk marketplace and following the setup instructions.
Integrating Dropbox with Zendesk Sell is a straightforward process. First, you need to install the Dropbox for Sell app from the Zendesk marketplace. Once installed, navigate to the Sell sidebar, click the Settings icon, and under Integrations,…
Setting up Dropbox folders for each deal in Zendesk Sell is crucial for organizing your documents. After integrating Dropbox with Sell, you must create a separate Dropbox folder for each deal. This ensures that all documents related to a specific…
Yes, you can edit the deal name in Dropbox folders linked to Zendesk Sell. However, it's important to note that while you can change the deal name, you must not alter the deal ID in the Dropbox folder name. The deal ID is crucial for Sell to…
Changing the deal ID in a Dropbox folder name can disrupt the connection between the folder and the deal in Zendesk Sell. The deal ID is used by Sell to match the Dropbox folder to the correct deal. If you alter the deal ID, your documents will no…