Report on Tickets from Monday to Monday in Zendesk Explore
How do I report on tickets created from Monday to Monday in Zendesk Explore?
To report on tickets created from Monday to Monday in Zendesk Explore, you can modify the calculated attribute.
Use the formulaLEFTPART(STARTOFWEEK_MONDAY([Ticket created - Date]),10)to adapt the attribute for a Monday start. Additionally, you can change the overall setting in Explore to set Monday as the start of the week. This allows you to customize your reports to fit your specific needs.
More related questions
How can I create a report with a Sunday to Saturday week in Zendesk Explore?
To create a report with a Sunday to Saturday week in Zendesk Explore, you need to set up a Standard calculated attribute. This attribute will ensure your data is reported by week, starting on Sunday. To do this, go to Explore, click the reports…
Can I filter Zendesk Explore data for the previous week starting on Sunday?
Yes, you can filter Zendesk Explore data for the previous week starting on Sunday using the default 'Ticket Created - Date' filter. Navigate to the 'Advanced' section and select '7 Days in the Past' to '2 Days in the Past'. If you run this on a…
Is it possible to customize a report to use a Wednesday to Tuesday week in Zendesk Explore?
Yes, you can customize a report to use a Wednesday to Tuesday week in Zendesk Explore. While the default setting might be different, you can adjust the calculated attributes to fit your desired week structure. For detailed instructions, refer to…
What permissions are needed to create a Sunday to Saturday week report in Zendesk Explore?
To create a Sunday to Saturday week report in Zendesk Explore, you need to have Editor or Admin permissions. These permissions allow you to access the necessary features in Explore to create and modify reports. Additionally, you need to be on the…
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