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Removing Test Data from Zendesk Trial Account

Learn if you can remove test data from your Zendesk trial account before upgrading to a paid subscription.

Can I remove test data from my Zendesk trial account?

Unfortunately, you cannot remove test data from your Zendesk trial account before upgrading to a paid subscription. Once you transition to a paid account, you can use the Zendesk API to delete data. For more details on how to use the API for data deletion, you can refer to the article: Deleting information.


More related questions

How can I delete data from my Zendesk account after upgrading?

After upgrading your Zendesk trial to a paid subscription, you can delete data using the Zendesk API. This allows you to manage and remove any unwanted test data that was added during the trial period. For more information on using the API for data…

What is Zendesk's data deletion policy?

Zendesk has a specific data deletion policy that outlines how service data can be removed. This policy is important to understand, especially when transitioning from a trial to a paid account and managing your data. For more details, you can read…

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