Recovering Deleted Articles in Zendesk
Can I recover deleted articles in Zendesk?
Unfortunately, once articles are deleted in Zendesk, they cannot be recovered. However, you can still view the deletion events, which include details like the article ID and the user who deleted it. This is done through an undocumented API, which means Zendesk does not provide support for it.
To access this information, you need to enter a specific URL in your browser, replacing placeholders with your details:https://mydomain.zendesk.com/hc/api/v2/knowledge_events?start_time={unix_time}&types=article_removed. Thestart_timeshould be in Unix time format, which you can find using a Unix timestamp website. For better readability, consider installing a JSON parser like JSON Formatter in your browser.
More related questions
How can I view deletion events for articles in Zendesk?
You can view deletion events for articles in Zendesk using an undocumented API. This will show you details such as the article ID and the user who deleted the article. To do this, enter the following URL in your browser, replacing the placeholders…
What information can I get from Zendesk's article deletion events?
From Zendesk's article deletion events, you can obtain the article ID and the user ID of the person who deleted the article. This information is accessible through an undocumented API, which Zendesk does not officially support. To access this data,…
How do I format the URL to view deleted articles in Zendesk?
To format the URL for viewing deleted articles in Zendesk, you need to replace placeholders with your specific details. The URL format is:https://mydomain.zendesk.com/hc/api/v2/knowledge_events?start_time={unix_time}&types=article_removed….
What tools can help me view JSON data for deleted articles in Zendesk?
To view JSON data for deleted articles in Zendesk, using a JSON parser can greatly enhance readability. One popular tool is JSON Formatter, which you can install as a browser extension. When you access the deletion events through the API, the data…
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