Receive Zendesk Notifications in Private Slack Channel
Can I receive Zendesk notifications in a private Slack channel?
Yes, you can receive Zendesk notifications in a private Slack channel.
Ensure that the private channel is specified when setting up your Slack app and webhook. As long as you use the correct webhook URL in your Zendesk webhook configuration, notifications will be sent to the private channel. This allows you to keep sensitive information within a restricted audience while still receiving important updates.
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