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Reasons for Zendesk's Migration to React

Learn why Zendesk transitioned top bar apps to React, focusing on reliability and developer efficiency.

Why did Zendesk migrate top bar apps to React?

Zendesk migrated top bar apps to React as part of their React Migration Initiative (RMI) to improve product reliability and developer productivity. React offers a more stable and efficient framework, allowing for easier automated testing and faster feature development. This change aligns with Zendesk's goal of standardizing their approach across the platform, enhancing the overall user experience.


More related questions

What are the changes to Zendesk's top bar apps?

Zendesk's top bar apps have transitioned from Ember to React, bringing a more modern and consistent design. The visual updates include the removal of the grayscale border, replaced with a gray fill, and repositioning of the arrow to the end of the…

Do I need to take any action for the Zendesk top bar app update?

No action is required from you for the Zendesk top bar app update. The transition to React is automatically rolled out to all accounts, with no functional impact on your apps or APIs. If you notice any issues, you can contact Zendesk Customer…

How does the React migration affect Zendesk's app functionality?

The migration to React does not affect the functionality of Zendesk's apps. The update focuses on modernizing the UI and improving accessibility without altering how apps and APIs work. If you experience any changes in functionality, Zendesk…

What are the visual changes in Zendesk's top bar apps?

The visual changes in Zendesk's top bar apps include a new gray fill replacing the previous grayscale border, repositioning of the arrow to the end of the app container, and the addition of a close button to the tooltip modal. These updates aim to…

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