Zendesk introduced new authentication methods and allowed domains to enhance integration capabilities and security. The additional authentication methods enable Zendesk to integrate with a broader range of SaaS products and custom systems securely. Allowed domains further protect secret credentials by ensuring they are only used with authorized systems.
These changes not only make integrations more versatile but also reduce the risk of credentials being exposed or misused. By automatically attaching headers to API requests, Zendesk also simplifies the process and enhances security.
Zendesk Integration Services (ZIS) now supports three new authentication methods, making it easier to integrate with various systems. These methods include Basic Auth, Bearer token, and API key. Basic Auth uses a username and password, Bearer token…
Allowed domains in Zendesk Integration Services (ZIS) enhance security by ensuring that credentials are only used with specified domains. When creating a connection using the new authentication methods, you must specify an allowed domain, which can…
Zendesk has simplified the use of connections in ZIS flows by introducing the connectionName property in Action definitions. Previously, you had to define the authentication header manually as part of your ZIS action. Now, you can simply provide…
To take advantage of the new features in Zendesk Integration Services, you should familiarize yourself with the developer documentation and API reference. These resources will guide you on how to implement the new authentication methods and use…