Reason for Zendesk API rate limit change
Why did Zendesk introduce a rate limit for the Update organizations endpoint?
Zendesk introduced a rate limit to address timeouts and latency issues caused by high resource consumption. By limiting requests to 5 per minute, Zendesk aims to improve the reliability of the endpoint.
The decision to implement this rate limit was made to ensure that all users experience fewer timeouts and better performance when using the Update organizations endpoint. This change also aligns the endpoint with existing rate limits for other standard Zendesk objects, such as users, thereby maintaining consistency across their API services.
More related questions
What is the new rate limit for the Zendesk Update organizations API endpoint?
Zendesk has introduced a rate limit of 5 requests per minute for the Update organizations API endpoint. This change aims to improve reliability and reduce timeouts by limiting the number of requests that can be made in a short period. The rate…
How will the new rate limit affect my use of the Zendesk API?
The new rate limit may affect you if you make a lot of API requests in a short period. Once you hit the limit of 5 requests per minute, the API will stop processing your requests temporarily. To avoid hitting the rate limit, it's recommended to…
Is there a way to increase the rate limit for the Zendesk Update organizations endpoint?
Currently, there is no option to increase the rate limit for the Update organizations endpoint. The limit is set at 5 requests per minute to ensure reliability and performance for all users. While this limit might seem low, it is necessary to…
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