If you have suggestions or requests for additional language support in Zendesk bots, you can provide feedback through the Zendesk Guide Community topic. This platform allows you to share your use case and gather support from other users.
By posting your feedback, you can help Zendesk product managers gauge the demand for specific languages and consider them for future updates. Engaging with the community can also provide insights into how others are managing similar challenges.
Zendesk bots support a wide range of languages, making it easier to assist customers globally. The supported languages include Arabic, Bulgarian, Simplified Chinese, Traditional Chinese, Czech, Danish, Dutch, English (United States), Finnish,…
Currently, there are no immediate plans to add more languages to Zendesk bots. Zendesk has a comprehensive list of supported languages, but for any additional language requests, users are encouraged to provide feedback. If you have a specific…
Zendesk does not currently offer automatic translation for non-English languages within its bots. To effectively support non-English speaking customers, it's recommended to provide knowledge base articles in the customer's local language. While…
If your Zendesk bot is not returning articles in the correct language, it might be due to the default language settings. Ensure that your help center articles are available in the desired languages and that the bot settings are configured…