Planned Improvements Post-April 3, 2024 Outage
What improvements are planned after the April 3, 2024 outage?
Following the April 3, 2024 outage, Sunshine Conversations plans to improve monitoring for outbound traffic health and update their incident response plan. This includes establishing alternative communication channels with Meta in case their primary support portal is unavailable.
More related questions
What caused the Sunshine Conversations outage on April 3, 2024?
The outage on April 3, 2024, was due to an issue with Meta's services. This incident affected Facebook, Messenger, WhatsApp, and Instagram, causing disruptions in Sunshine Conversations' social messaging channels. Meta acknowledged the disruption…
How long did the Sunshine Conversations outage last on April 3, 2024?
The outage lasted from April 3, 20:45 UTC to 18:10 UTC. During this time, Sunshine Conversations customers experienced disruptions in social messaging services due to an issue with Meta's platforms. The outage primarily affected WhatsApp, with…
Which social messaging channels were affected by the April 3, 2024 outage?
The outage on April 3, 2024, affected WhatsApp, Facebook Messenger, and Instagram. These channels experienced disruptions in service due to an issue with Meta's services, impacting Sunshine Conversations' ability to send and receive messages.
What steps did Sunshine Conversations take during the Meta outage?
During the Meta outage, Sunshine Conversations closely monitored the situation and provided updates to customers as they became available. They worked with Meta to mitigate the impact and ensured that services were restored once Meta resolved the…
How did Sunshine Conversations resolve the April 3, 2024 outage?
The resolution of the April 3, 2024 outage was dependent on Meta's recovery efforts. Sunshine Conversations monitored the situation and verified that services were restored once Meta announced the resolution. They ensured that outbound traffic…
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