Performance Issues Switching to Zendesk Messaging
Are there performance issues when switching from Web Widget Classic to Messaging?
Switching from Web Widget Classic to Messaging can sometimes lead to performance issues, as reported by some users. These issues may include slower website performance and challenges with custom icon displays. It's important to explore potential bugs and optimization strategies to mitigate these effects.
More related questions
How can I improve the load time of my website with the Zendesk Web Widget?
To improve your website's load time with the Zendesk Web Widget, you can optimize specific features like the live chat functionality. The Web Widget (Classic) can impact your website's speed, but there are resources available to help you mitigate…
What are the best practices for configuring ConnectOnPageLoad?
Configuring ConnectOnPageLoad properly can help improve your website's performance when using the Zendesk Web Widget. Best practices include understanding common use cases and applying configuration settings that align with your website's needs….
What is considered a good loading time for the Zendesk Chat widget?
A good loading time for the Zendesk Chat widget is crucial for maintaining a smooth user experience on your website. While specific times can vary, generally, a loading time that doesn't noticeably delay the user's interaction is ideal. For more…
Why is my website slow after adding the Zendesk Web Widget?
If your website has slowed down after adding the Zendesk Web Widget, it might be due to the widget's features, such as live chat, impacting load times. To address this, you can explore optimization techniques and resources provided by Zendesk to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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