Passing Organization and Tags in JWT SSO
How do I pass through organization and tags in JWT SSO?
To pass through organization and tags in JWT SSO, ensure that the organization exists in Zendesk and format tags correctly.
Organizations must be pre-created in Zendesk, as they won't be generated automatically during the login process. For tags, list them in the attribute as 'tag1, tag2, tag3', ensuring commas separate each tag. This setup allows the script to pass through these details successfully during user authentication.
More related questions
How do I configure my Windows server for JWT SSO with Zendesk?
To set up JWT SSO with Zendesk, you need to configure your Windows server with specific roles and services. Ensure that IIS and ASP are installed on your Windows server, and that your IIS server is part of your domain with direct access to your…
What are the steps to configure Zendesk for JWT SSO?
Configuring Zendesk for JWT SSO involves setting up the Remote Login URL and enabling JWT SSO. First, follow the instructions in the Zendesk article on enabling JWT single sign-on. You'll need to specify the Remote Login URL, which is the location…
How do I download and configure the authentication script for JWT SSO?
To download and configure the authentication script for JWT SSO, follow these steps. First, download the ASP authentication script from the provided GitHub link. Place the script and its dependencies in your wwwroot directory, which is typically…
What should I do if JWT SSO login fails?
If your JWT SSO login fails, there are several troubleshooting steps you can take. First, enable the Debug flag in the script to print debug information, which can help identify the issue. Check if the script is connecting to your domain controller…
How can I customize the attributes retrieved by the JWT SSO script?
You can customize the attributes retrieved by the JWT SSO script by modifying the LDAP query in the script. The script retrieves attributes like adspath, mail, displayName, and sAMAccountName by default. To include additional attributes, update the…
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