Outbound Calls to China with Zendesk Talk
Learn why Zendesk Talk cannot make outbound calls to Mainland China and what alternatives you have.
Can I make outbound calls to Mainland China using Zendesk Talk?
No, you cannot make outbound calls to Mainland China using Zendesk Talk. Twilio, the telephone partner for Zendesk Talk, no longer supports outbound calls to Mainland China. If you need to maintain voice connectivity to Mainland China, you will need to migrate your service off of Zendesk Talk. For more details, you can refer to the article onCalling Limitations to China.
More related questions
Why can't Zendesk Talk make calls to Mainland China?
Zendesk Talk cannot make calls to Mainland China because Twilio, the telephone partner for Zendesk, no longer supports outbound calls to this region. This change means that if you need to continue making calls to Mainland China, you will have to…
What should I do if I need to call Mainland China using Zendesk Talk?
If you need to call Mainland China and are currently using Zendesk Talk, you will need to migrate your voice connectivity traffic to another service provider. This is because Twilio, Zendesk's telephone partner, no longer supports outbound calls to…
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