New Features for Measuring Explore Dashboard Activity
What new features are available for measuring Explore dashboard activity in Zendesk?
Zendesk has introduced new features to help you measure the activity of your Explore dashboards. These enhancements provide insights into the number of views each dashboard has had over the last six months, the number of active schedules, and the presence of external links. This information is available in all tabs of the dashboard library, including 'Shared with me', 'My dashboards', and 'All' (for admins only). These updates aim to give you better oversight and management of your dashboards, helping you make informed decisions about their usage and importance.
For more details, you can check out the original announcementhere.
More related questions
Why did Zendesk introduce changes to Explore dashboard activity measurement?
Zendesk introduced these changes to help admins and editors identify which dashboards are actively used and impactful. This knowledge is crucial for deciding which dashboards should be migrated to the new dashboard builder. By understanding…
Do I need to take any action for the new Explore dashboard features in Zendesk?
No action is required on your part for the new Explore dashboard features in Zendesk. The update is automatically rolling out to all accounts, so you can start benefiting from the new insights without any additional steps. If you have any questions…
How can I view the new metrics for my Explore dashboards in Zendesk?
The new metrics for your Explore dashboards, such as the number of views, active schedules, and external links, can be viewed in the dashboard library. These metrics are available in the 'Shared with me', 'My dashboards', and 'All' tabs (the latter…
What benefits do the new Explore dashboard metrics provide to Zendesk users?
The new Explore dashboard metrics provide several benefits to Zendesk users. They offer insights into dashboard engagement, helping you identify which dashboards are most impactful and should be prioritized for migration to the new dashboard…
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