Zendesk has introduced a new feature that allows users to rename media files in the Guide media library. This update provides users with the ability to easily change the names of images and article attachments, enhancing the organization and usability of their media library.
Previously, users might have struggled with non-descriptive file names, but now they can rename these files directly within the library. This change aims to improve the overall management and searchability of media files, making it easier for users to find and utilize their media effectively. For more details, you can check theoriginal announcement.
The new media renaming feature in Zendesk Guide allows users to easily manage their media files by providing a detailed view of each file. This view includes information such as the file name, size, and usage locations, enabling users to rename…
No action is required from users to access the media renaming feature in Zendesk Guide. This feature is automatically available to all plans, allowing users to start renaming their media files immediately. If you're interested in learning more…
Zendesk introduced the media renaming feature to enhance the usability and organization of the Guide media library. With account-level visibility into all media files, users realized the need for more meaningful file names. By allowing users to…
Yes, the media renaming feature in the Zendesk Guide media library is available for all plans. This means that regardless of your subscription level, you can take advantage of this new feature to rename your media files. This accessibility ensures…