image for site

New Enhancement to Dynamic Content in Zendesk

Discover the new placeholder column in Zendesk Admin Center's dynamic content page, designed to improve content management.

What is the new enhancement to dynamic content in Zendesk Admin Center?

Zendesk has introduced a new column to the Dynamic content page in Admin Center that displays the placeholder. This enhancement allows admins to locate the correct piece of dynamic content more efficiently. Additionally, you can sort this column by clicking on its header, making it easier to manage and organize your dynamic content.

This change is part of Zendesk's ongoing efforts to improve the user experience based on feedback from admins who needed a more straightforward way to find individual pieces of dynamic content. For more details, you can check out the original announcementhere.


More related questions

Why did Zendesk make changes to the dynamic content page?

Zendesk made changes to the dynamic content page to address feedback from admins who needed a more efficient way to find individual pieces of dynamic content. The new placeholder column is the first step towards making content management easier and…

Do I need to take any action for the new dynamic content enhancement?

No action is required on your part for the new dynamic content enhancement in Zendesk Admin Center. The new placeholder column will automatically be available on the Dynamic content page as the enhancement rolls out. If you have any feedback or…

How can I provide feedback on the new dynamic content enhancement?

You can provide feedback on the new dynamic content enhancement by visiting Zendesk's community forum. This is where Zendesk collects and manages customer product feedback, allowing you to share your thoughts and suggestions. For any general…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites