New Custom Role Permissions in Zendesk
What are the new custom role permissions in Zendesk?
Zendesk has enhanced custom role permissions for managing team members and searching for end users. On Enterprise plans, agents can now be granted permission to view, manage, and assign roles for team members, as well as search and view lists of end users. These permissions provide greater flexibility and control over team management and user access. For more information, see the sections onCreating custom roles and assigning agents.
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