Missing Dual Button in Zendesk Report
Learn why the Dual button might be missing in your Zendesk report and how to fix it by changing your chart type.
Why can't I see the Dual button in my Zendesk report?
The Dual button might be missing if your report is set to the Table visualization. To access the Dual option, you need to select a visualization that supports a second axis. Try changing your chart type to see if the option becomes available. For more details, you can refer to the article on changing your chart type.
More related questions
How do I enable the Dual option in Zendesk reports?
To enable the Dual option in your Zendesk report, ensure your visualization supports a second axis. The Dual button is not available for Table visualizations. By selecting a different chart type, the Dual option should become accessible. For…
What visualizations support the Dual button in Zendesk?
The Dual button is available only on visualizations that support a second axis. If your report is using a Table visualization, the Dual option won't be accessible. Switching to a different chart type that allows for a second axis will enable the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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