Missing Chat Dataset in Zendesk Explore
Learn why the Chat dataset might be missing in Zendesk Explore and how your plan affects dataset visibility.
Why don't I see the Chat dataset in Zendesk Explore?
If the Chat dataset is missing in Zendesk Explore, it could be due to your current plan not supporting custom datasets.
Ensure that you are on a Suite Professional or Explore Professional plan or higher to access all available datasets, including the Chat dataset. Without the correct plan, some datasets may not be visible.
More related questions
Why am I missing custom datasets and dashboards in Zendesk Explore?
If you're missing custom datasets and dashboards in Zendesk Explore, it might be due to your plan level. To access custom Explore reporting, you need to be on a Suite Professional, or Explore Professional plan or above. If your plan doesn't meet…
What plan do I need for custom reporting in Zendesk Explore?
To access custom reporting in Zendesk Explore, you need a Suite Professional or Explore Professional plan or higher. These plans provide the necessary permissions to create and view custom datasets and dashboards. Without the appropriate plan,…
How can I access more dashboards in Zendesk Explore?
Accessing more dashboards in Zendesk Explore requires upgrading your plan to at least Suite Professional or Explore Professional. These plans unlock the ability to create and manage custom dashboards, providing more flexibility and insights into…
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