Migrating Old Zendesk Sell Accounts for Apps
What should I do if my Sell account was created before January 2020?
If your Sell account was created before January 7, 2020, and hasn't been migrated, you'll need to arrange for a migration to use the apps in the Zendesk Marketplace.
This migration is necessary to ensure compatibility with the latest features and integrations available in Zendesk Sell. Once migrated, you'll be able to access and manage your apps seamlessly from the My Apps page.
More related questions
How do I access the My Apps page in Zendesk Sell?
To access the My Apps page in Zendesk Sell, simply click the Settings icon and select Integrations > Apps. This will take you to the My Apps page where you can view your currently installed apps. On this page, you'll find two tabs: the Currently…
What can I see on the Currently Installed tab in Zendesk Sell?
The Currently Installed tab on the My Apps page in Zendesk Sell shows you all the apps that are currently installed, including both enabled and disabled ones. This tab provides a comprehensive view of your app integrations, allowing you to manage…
How can I view private apps in Zendesk Sell?
To view private apps in Zendesk Sell, navigate to the My Apps page and click on the Private Apps tab. This tab displays all private apps that are ready to be installed, giving you the opportunity to manage and install these apps as needed. It's a…
How can I customize the layout of my apps in Zendesk Sell?
Customizing the layout of your apps in Zendesk Sell involves changing the position of your apps in the widget panel. This feature allows you to organize your apps in a way that best suits your workflow, making it easier to access the tools you use…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
