Managing Spam and Suspended Tickets in Zendesk
How can I manage spam and suspended tickets in Zendesk?
Managing spam and suspended tickets in Zendesk is crucial for maintaining a clean and efficient support system. There are resources available to help prevent and manage spam, as well as guidelines for reviewing suspended tickets.
You can set up suspended ticket notifications, understand the causes for ticket suspension, and learn how to view, recover, or delete suspended tickets. These tools and tips help protect your business from spam and ensure legitimate tickets are processed correctly.
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