Manage Third-Party Cookies for Zendesk WFM in Chrome
How do I manage third-party cookies for Zendesk WFM in Chrome?
To ensure Zendesk WFM tracks agent activity accurately, you need to manage third-party cookies in Chrome. You can either allow all third-party cookies or add an exception specifically for Zendesk WFM.
To allow all third-party cookies, go to Chrome's settings (chrome://settings), click on 'Privacy and security', and deactivate the 'Block third-party cookies' option. If you prefer to add an exception, navigate to the same settings, click 'Allow' under Cookies, and add [*.]zendesk.com to allow cookies for Zendesk WFM.Learn more
More related questions
Why should I allow third-party cookies for Zendesk WFM?
Allowing third-party cookies is crucial for accurate tracking of agent activity in Zendesk WFM. Without enabling these cookies, some functionalities might not work as intended. While allowing all third-party cookies can have security implications,…
What are the security implications of allowing third-party cookies in Chrome?
Allowing third-party cookies in Chrome can have security implications, as it permits all websites to store cookies on your browser, potentially leading to privacy concerns. To mitigate these risks while using Zendesk WFM, you can add an exception…
Can I use Zendesk WFM with browsers other than Chrome?
Yes, you can use Zendesk WFM with browsers other than Chrome, but Chrome is recommended for the best experience. If you choose to use a different browser, you will need to adjust the third-party cookie settings accordingly to ensure Zendesk WFM…
How do I add an exception for Zendesk WFM in Chrome?
To add an exception for Zendesk WFM in Chrome, you need to adjust your cookie settings to specifically allow Zendesk-related cookies. Open Chrome's settings (chrome://settings), click on 'Privacy and security', and under Cookies, select 'Allow'….
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