Making API Requests in Zendesk: A How-To Guide
How can I make an API request in Zendesk?
To make an API request in Zendesk, you need to use endpoints that perform actions like GET, POST, PUT, and DELETE. While GET requests can be made in a browser, other actions require tools like cURL or Postman. Each request returns a status code indicating success or failure. For more details on making requests, refer to the Zendesk API documentation.
More related questions
What is the Zendesk API and how does it work?
The Zendesk API is a tool that allows software applications to communicate with each other, similar to how a waiter delivers dishes from the kitchen to your table. It enables you to retrieve and manipulate data within your Zendesk account. The API…
Why should I use the Zendesk API?
Using the Zendesk API allows you to add functionality not available in the UI and perform tasks more efficiently. It enables data export, ticket data retrieval for reporting, and bulk updates. For example, you can create up to 100 organizations at…
What format does the Zendesk API use to return data?
The Zendesk API returns data in JSON format, which is lightweight and easy to read. JSON data can be viewed in a web browser using a JSON viewer extension. This format is ideal for transferring data between systems and is commonly used in API…
How can I search for tickets using the Zendesk API?
To search for tickets using the Zendesk API, you can use the Search API endpoint. This endpoint allows you to retrieve tickets based on specific criteria, such as tags. For example, to find tickets with certain tags, use the endpoint with a query…
What are the common status codes for Zendesk API requests?
When you make an API request, you receive a status code indicating the result. Common codes include 200 for success, 400 for unsuccessful requests, 409 for merge errors, 422 for unprocessable entities, 429 for rate limit exceeded, and 500 for…
How can I use cURL with the Zendesk API?
cURL is a command-line tool used to try API commands without a browser. It's used in Zendesk API documentation examples and supports all types of API calls. cURL comes pre-installed on Macs but needs installation on Windows. For more information,…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
