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Location Shift Limits in Zendesk WFM

Explore the location shift limits in Zendesk WFM, including rotation periods and task durations.

What are the location shift limits in Zendesk WFM?

Zendesk WFM has specific limits for location shifts. The maximum rotation period for location shifts is 12 weeks or 90 days. The maximum duration of a task is 24 hours, while the minimum duration is 5 minutes. Additionally, there are limits on the number of start time options for automatic shift intraday, which is capped at 10 items.

These limits help in effectively managing and scheduling location-based shifts, ensuring that tasks are appropriately timed and organized.


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