Locale Code Impact on Zendesk Article Display
How does the locale code in a Zendesk URL affect article display?
The locale code in a Zendesk URL determines the language in which the Help Center pages are displayed. For instance, URLs ending in /hc/en-us will show content in English (US) and only display articles with the same locale. Ensuring the correct locale is crucial for proper content display.
More related questions
How can I change the default language of my Zendesk Help Center?
To change the default language of your Zendesk Help Center, you need to adjust the settings in the Guide. This involves selecting the correct default language in the Guide settings. For more detailed instructions, you can refer to the article on…
What should I do if my Zendesk articles have the wrong locale?
If your Zendesk articles have the wrong locale, you can fix this by either manually re-creating the articles with the correct source locale or updating the source locale programmatically using the API. This ensures that your articles display…
Can I update the source locale of Zendesk articles using the API?
Yes, you can update the source locale of Zendesk articles programmatically using the API. This method allows you to change the locale of each article efficiently, ensuring they match the desired language settings.
What are the steps to manually re-create Zendesk articles with the correct locale?
To manually re-create Zendesk articles with the correct locale, you need to copy or export your existing content and then create new articles with the desired source locale. This process ensures that your articles are displayed in the correct…
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