Limits on Viewing Article Revisions in Zendesk Guide
Is there a limit to the number of article revisions I can view in Zendesk Guide?
Currently, there are no limitations on the number of article revisions you can view in Zendesk Guide. You can access all revisions made to an article, regardless of how many changes have been made over time.
More related questions
How can I view article revisions in Zendesk Guide?
To view article revisions in Zendesk Guide, navigate to the article you want to review and click 'Edit article' in the top menu bar. If you're on the Guide Enterprise plan, click the Revisions icon on the collapsible panel to open the Revisions…
Can I restore a previous version of an article in Zendesk Guide?
Yes, you can restore a previous version of an article in Zendesk Guide. Navigate to the article, click 'Edit article', and then open the Revisions view. Select the version you want to restore and click 'Restore'. Confirm your choice, and the…
Who can view article revisions in Zendesk Guide?
In Zendesk Guide, only regular agents and Guide admins can view article revisions. Light agents do not have access to this feature. This allows those with the appropriate permissions to track changes and manage article versions effectively.
What changes are tracked in Zendesk Guide article revisions?
Zendesk Guide article revisions track changes made to the title and body content of an article. Additionally, you can view the complete history of changes, including publishing events, author changes, label changes, and section changes. However,…
How can I hide revisions while viewing a version in Zendesk Guide?
To hide revisions while viewing a version in Zendesk Guide, click 'Show changes' at the top to toggle the changes off. This allows you to view the article without the revision highlights, making it easier to read the content as it appears in that…
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