Limitations of Zendesk's Search Crawler with Sitemaps
What are the limitations of Zendesk's search crawler regarding sitemaps?
Zendesk's search crawler requires sitemaps to follow the sitemaps XML protocol and does not support sitemap indexes. A sitemap should list all the pages you want the crawler to index, and it must be hosted on the domain being crawled.
You can use a standard sitemap or a dedicated one for specific pages. However, script-generated XMLs or sitemap indexes are not supported, which means each sitemap must be a standalone file listing URLs directly.
More related questions
How do I set up a search crawler in Zendesk?
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