Known Issues Affecting Zendesk Explore Reports
Is there a known issue affecting Zendesk Explore reports?
Yes, there have been instances where Zendesk Explore reports are affected by system-wide issues. These can cause syncing delays, access issues, and other performance problems.
If you experience widespread issues with your reports, it might be due to an ongoing problem that Zendesk is working to resolve. You can check the Zendesk Status page for updates or contact Zendesk support for more information.
More related questions
Why does my Zendesk Explore report say it cannot be displayed?
If your Zendesk Explore report says it cannot be displayed, it might be due to the report taking too long to execute. This usually happens when the report requests too many results or involves complex calculations. To resolve this, try simplifying…
How can I simplify my Zendesk Explore report to avoid errors?
Simplifying your Zendesk Explore report can help avoid errors related to execution time. Start by adding filters to narrow down the results, such as focusing on a specific date range. If your report includes many attributes or metrics, try…
What should I do if my Zendesk Explore report takes too long to execute?
If your Zendesk Explore report takes too long to execute, it may be due to requesting too many results or using complex calculations. To address this, try simplifying the report. You can add filters to narrow down the data, such as focusing on…
Why am I getting an error when using 'Updater Name' filters in Zendesk Explore?
If you're encountering errors when using 'Updater Name' filters in Zendesk Explore, it might be due to the complexity of the report. Adding additional filters, such as narrowing down 'Updater Role' to specific roles like Agent and Admin, can help….
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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