Knowledge App Articles Not Showing in Explore
Why don't articles created through the Knowledge app show up in Explore?
Articles created through the Knowledge app might not show up in Explore due to synchronization issues. This can happen if the articles haven't been published or if there are settings that prevent them from being indexed. Ensuring that your articles are published and checking your Explore settings can help resolve this issue.
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Why do I have more published articles than total articles?
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How can I prevent Google from indexing specific help center articles?
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Can unauthenticated end users submit a community post?
Unauthenticated end users cannot submit a community post in Zendesk. To maintain community integrity and security, users must be authenticated before they can contribute posts. This ensures that all contributions are traceable and accountable.
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