Integrate Zendesk Chat with UserVoice Easily
How do I integrate Zendesk Chat with UserVoice?
To integrate Zendesk Chat with UserVoice, you need to follow a few simple steps. First, navigate to the Integrations tab from your Zopim account page and select UserVoice. Then, enter your subdomain in the Subdomain field, such as zopim.uservoice.com. You can choose to automatically create tickets based on your preferences, or agents can manually create tickets from chats. Finally, click 'Connect with UserVoice' and log into UserVoice if prompted. Once you see the message, click 'Allow access'. For more details, check theoriginal link.
More related questions
Can I use UserVoice integration with Zendesk Support accounts?
Unfortunately, the UserVoice for Chat integration is not supported for Zendesk Support accounts. It is only available for Legacy Chat standalone accounts, also known as Chat Phase 0. If your account is integrated with Zendesk Support, you won't be…
What information can be shared between Zendesk Chat and UserVoice?
With the Zendesk Chat-UserVoice integration, you can share important visitor information between the two platforms. This integration allows agents to create UserVoice tickets directly from Zendesk chats, streamlining the process of managing…
How can agents create UserVoice tickets from Zendesk chats?
Agents can create UserVoice tickets directly from Zendesk chats by using the integration. If you have set up automatic ticket creation, tickets will be generated based on your preferences. If not, agents can manually create tickets by clicking the…
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