Improve Your Article Recommendations Suggest Rate
How can I improve my article recommendations suggest rate?
Improving your article recommendations suggest rate involves optimizing the AI agents that power this functionality.
Focus on refining the content and relevance of the articles being suggested. Use data and feedback to adjust the criteria for article suggestions, ensuring they align with common customer queries. Regularly update your content to keep it fresh and relevant, which can help increase the suggest rate.
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Setting up Answer Bot triggers and workflows effectively can significantly enhance your customer support. Begin by clearly defining the conditions under which the Answer Bot should be triggered. Use views and workflows to organize and prioritize…
How can I boost my Answer Bot click-through rate with conditional email text?
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How can I use external data in my conversation bot?
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