TheX-Zendesk-Api-Warn
header is important because it alerts you to any restricted keys that were removed from your API request. This header helps you identify which fields in your request were ignored by the Zendesk API, allowing you to adjust your request accordingly. Monitoring this header is a best practice for ensuring your API requests are processed as intended.
A 200 response from the Zendesk API means the request was received, but it doesn't guarantee the requested change was made. The Zendesk REST API is designed to be permissive, meaning it will ignore any attributes in your request that don't exist in…
To identify ignored fields in your Zendesk API request, look for theX-Zendesk-Api-Warn
header in the response. This header will indicate any restricted keys that were removed from your request parameters. For instance, if you include a…
If your Zendesk API request isn't working as expected, first compare the values in your payload with the response object. This can help you catch errors, such as non-existent fields being ignored. Additionally, check for theX-Zendesk-Api-Warn
…
A best practice for using the Zendesk REST API is to compare the values in your request payload with the response object. This helps you catch errors, such as ignored fields, and ensures that your requests are being processed correctly….