Impact of Zendesk's Third-Party Editor Integration
How does the improved integration with third-party editors affect Zendesk users?
The improved integration allows Zendesk users to seamlessly copy and paste content, including images, from Google Docs and Word 365 into the Guide article editor. This change means that images are automatically imported into the Guide media library, making them readily available for use across your help center.
This enhancement simplifies the process of creating and managing help center content, as users no longer need to manually save and upload images separately. It ensures a smoother workflow and helps maintain consistent formatting when transferring content from third-party editors.
More related questions
What improvements have been made to Zendesk's integration with third-party editors?
Zendesk has enhanced its integration with third-party editors like Google Docs and Word 365, making it easier to create help center content. Previously, users faced issues with formatting inconsistencies and unwanted HTML tags when copying and…
Do I need to take any action to benefit from Zendesk's improved integration?
No action is required on your part to benefit from Zendesk's improved integration with third-party editors. The enhancements are designed to work seamlessly, allowing you to copy and paste content from Google Docs and Word 365 without any…
Can I copy and paste a Word document into Zendesk Guide while keeping the formatting and media?
Yes, you can copy and paste a Word document into Zendesk Guide while maintaining the formatting and media. The improved integration with Word 365 ensures that when you paste content into the article editor, the formatting is preserved, and images…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
