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Impact of Third-Party Cookie Phase-Out on Zendesk Apps

Understand how the removal of third-party cookies in Chrome affects Zendesk apps and what developers need to do.

How will the phase-out of third-party cookies affect Zendesk apps?

The phase-out of third-party cookies in Google Chrome will impact Zendesk apps that rely on these cookies for functionality.

Apps using the Zendesk Apps Framework (ZAF) may experience issues with user sessions and local storage preferences. Developers need to audit their use of cookies and test for potential breakages to ensure their apps continue to function correctly. Google provides solutions for non-tracking use cases, such as CHIPS, Storage Access API, and Federated Credential Management API.


More related questions

What changes are happening with third-party cookies in Google Chrome?

Google Chrome is phasing out third-party cookies as part of its Privacy Sandbox initiative. This change will impact apps using the Zendesk Apps Framework (ZAF) that rely on cookies for functionality. Initially, 1% of users have had third-party…

Why is Google Chrome phasing out third-party cookies?

Google Chrome is phasing out third-party cookies to enhance user privacy by reducing cross-site tracking. This initiative is part of Google's Privacy Sandbox. The goal is to maintain functionality for legitimate use cases while protecting user…

What steps should developers take to prepare for the cookie changes in Chrome?

Developers should audit their use of cookies and test for any breakages to prepare for the changes in Chrome's cookie policy. If your app relies on third-party cookies, it's crucial to update it to utilize Google's solutions for non-tracking use…

Where can I find more information about Google's third-party cookie changes?

For the latest information on Google's third-party cookie changes, you can refer to Google's announcements and documentation. These resources provide details on the timing and solutions for the changes in Chrome. Additionally, Zendesk's community…

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