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Impact of 'Next email' Column on Smart List Export

Understand how the 'Next email' column affects your Smart List export in Zendesk Sell.

Does the 'Next email' column affect the export of my Smart List in Zendesk Sell?

The 'Next email' column does not cause the export of your Smart List to fail, but it will not be included in the exported file. This means you can leave it in your Smart List without worrying about export errors, but be aware that it won't appear in the final export. For more details, refer to the originalZendesk article.


More related questions

Why am I getting an 'Export failed' error when exporting my Smart List in Zendesk Sell?

The 'Export failed' error occurs when certain columns in your Smart List conflict with the export tool. To fix this, remove the 'Ongoing Sequences' and 'Completed Sequences' columns from your Smart List before exporting. The 'Next email' column…

Which columns should I remove to successfully export my Smart List in Zendesk Sell?

To successfully export your Smart List in Zendesk Sell, you need to remove the 'Ongoing Sequences' and 'Completed Sequences' columns. These columns conflict with the export tool and cause the export to fail. The 'Next email' column can remain, but…

What should I do if my Smart List export fails in Zendesk Sell?

If your Smart List export fails in Zendesk Sell, check for conflicting columns like 'Ongoing Sequences' and 'Completed Sequences'. Removing these columns should resolve the issue. The 'Next email' column can stay, but it won't be in the exported…

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