Changing the password expiry setting to 'never' affects only future passwords, not the ones currently in use. This means that any passwords set before the change will still expire according to the previous policy.
Once your agents update their passwords after the current ones expire, the new passwords will not have an expiry date. This ensures that the 'never' expiry setting is applied moving forward, but it does not retroactively apply to existing passwords.
If you've set the password expiry to 'never' and your agents are still receiving expiry notifications, don't worry, this is expected behavior. The new 'never' expiry setting only applies to passwords set after the change. Existing passwords, which…
Passwords set before changing the expiry policy to 'never' will still expire according to the previous policy. The 'never' setting only applies to passwords set after the change. This means that if you had a 90-day expiry policy before, any…
Previous password settings still apply after changing to 'never' expiry because the new setting only affects passwords set after the change. Existing passwords will follow the rules of the policy in place when they were created. This means that if…