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Impact of Changing Default Language on Users

Understand how changing the default language in Zendesk affects existing users.

How does changing the default language affect existing users in Zendesk?

Changing the default language in Zendesk will impact both new and existing users. When you update the default language, it also updates the language setting in the profiles of existing end-users.

This means that any existing users will see the interface and receive notifications in the new default language. It's important to communicate this change to your users to avoid confusion. For more information, you can refer to the Zendesk documentation.


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