Identify Current Sort Order in Zendesk
Learn how to identify the current sort order of your tickets in Zendesk by checking the arrow icon next to the column header.
How do I know the current sort order of my tickets in Zendesk?
The current sort order of your tickets in Zendesk is indicated by an arrow icon next to the column header. This icon shows whether the tickets are sorted in ascending, descending, or default order. Clicking the column header will change the sort order and update the icon accordingly.
More related questions
How can I reset the order of tickets in my Zendesk view?
To reset the order of tickets in your Zendesk view, you can click the column header three times. This will cycle through ascending, descending, and back to the default sort order. If you prefer, you can also refresh your browser page to restore the…
What are the sortable states for columns in Zendesk views?
Columns in Zendesk views have three sortable states: ascending, descending, and default. Each time you click on a column header, it cycles through these states, changing the sort order of your tickets. The current sort order is indicated by an…
Is there a reset sort order button in Zendesk views?
There isn't a specific reset sort order button in Zendesk views. However, you can reset the order by clicking the column header three times to return to the default sort order. Alternatively, refreshing your browser page will also restore the…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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