You can identify where your Zendesk chats originate by creating a report in Zendesk Explore. This report will show the number of chats broken down by the country they came from.
To create this report, you'll need Zendesk Explore Professional or Enterprise, Editor or Admin permissions, and a Zendesk Chat account in phase 3 or 4. Start by clicking the reports icon in Zendesk Explore, then create a new report using the Chat - Engagement dataset. Add the metric 'Chats' to measure the number of chats, and use the attribute 'Chat country' to break down the data by country. Finally, save your report with a custom title. For more details, visit theoriginal link.
To create a chat origin report in Zendesk Explore, you'll need a few things. First, ensure you have Zendesk Explore Professional or Enterprise, as well as Editor or Admin permissions. Additionally, you need ticket data in Zendesk Support and a…
Creating a chat origin report in Zendesk Explore is quick and easy, taking approximately 10 minutes. With the right permissions and account setup, you can follow a few simple steps to generate a report that breaks down chat data by country. This…
Creating a chat origin report in Zendesk Explore is designed to be easy, requiring only a basic skill level. The process involves straightforward steps within the Zendesk Explore interface, making it accessible even for those who are not highly…
You can customize the visualization of your chat origin report in Zendesk Explore by changing the chart type. By default, Explore chooses a column chart to display your data. However, you can click the Visualization type icon to select a different…