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How to View URL Target Failures in Zendesk

Learn how to access and view URL target failures in Zendesk through the Admin Center for troubleshooting.

How can I view URL target failures in Zendesk?

To view URL target failures in Zendesk, you need to access the Admin Center. Navigate to the sidebar and click on 'Apps and integrations', then select 'APIs' followed by 'Zendesk API'. From there, click on the 'Target Failures' tab to see a list of failures. You can click on any item in the list to get more detailed information about the failure. This information is based on the response from the third-party service or REST API that the target attempted to access. For further troubleshooting, refer to the documentation of the third-party service.


More related questions

What information is available about URL target failures?

When you view URL target failures in Zendesk, you can see detailed information about each failure. This includes the response sent by the third-party service or REST API that the target tried to access. This information can help you understand why…

Where can I find the Target Failures tab in Zendesk?

The Target Failures tab in Zendesk is located within the Admin Center. To find it, click on 'Apps and integrations' in the sidebar, then select 'APIs' and choose 'Zendesk API'. The 'Target Failures' tab will be available there, allowing you to view…

Why should I check the third-party service documentation for URL target failures?

Checking the third-party service documentation is crucial when dealing with URL target failures because the failure information in Zendesk is based on the response from these services. The documentation can provide specific troubleshooting steps…

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