How to Find Group ID in Zendesk Support
How can I find the group ID in Zendesk Support?
To find the group ID in Zendesk Support, you can use two methods: searching for the group or using the API.
For the first method, go to the Admin Center and open the People page. In the Groups section, select the name of the group, then click the Actions button and choose 'View open tickets'. The group ID will be visible in the search field on the next page.
Alternatively, you can use the List Groups API by sending a GET request to /api/v2/groups to retrieve a list of all groups and their IDs. For more details, visit theoriginal link.
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If the group ID doesn't show in the Zendesk Admin Center, ensure you're following the correct steps in Support. Click on a group and then the Tickets tab to see the Group ID assigned to it. If you're still having trouble, double-check that you're…
How can I use the Zendesk API to get group IDs?
To use the Zendesk API for retrieving group IDs, you need to make a GET request to the List Groups API endpoint. The endpoint is /api/v2/groups, and it will return a list of all groups in your account along with their respective IDs. This method is…
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