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Cookies are small text files placed on a user's browser by a web server. Zendesk uses cookies to ensure users can securely, quickly, and reliably use their services. These cookies help enable agent and end-user activity, improve user experience,…
Zendesk uses cookies to enhance user experience and service functionality. These cookies help enable agent and end-user activity, improve user experience, and allow subscribers to track and analyze usage. They are used to provide the services or in…
Zendesk uses three main types of cookies: essential cookies, analytics cookies, and functionality or preference cookies. Essential cookies are necessary for the basic functionality of the services. Analytics cookies track information about visits…
Yes, Zendesk's non-essential end-user cookies can be controlled by most cookie bots, which subscribers can configure according to their standards. While some Zendesk products include pre-built cookie consent-management solutions, others can be…
Essential cookies, sometimes called 'strictly necessary,' are crucial for providing the functionality required to use Zendesk services. They support authentication, bolster security, and help with load balancing as users navigate through the…
Analytics cookies in Zendesk track information about visits to the services, helping Zendesk and its subscribers make improvements and report on performance. They collect data on user behavior, such as site navigation and visit duration, and may be…
Functionality or preference cookies in Zendesk remember information users have entered or choices they have made, such as preferred language. These cookies store user preferences to personalize and optimize the use of Zendesk services, ensuring a…