How to Disable Article Suggestion in Zendesk
Can I disable the Article Suggestion feature in Zendesk?
Yes, you can disable the Article Suggestion feature in Zendesk. This feature is shown on the submit a request form when users fill out the subject field in the Help Center ticket form. If you find it unnecessary or want to customize your Help Center, you can remove it.
Disabling this feature might be useful if you want to streamline the ticket submission process or if the suggestions are not relevant to your users. For more information on how to disable this feature, you can refer to the originalZendesk help article.
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