Deleting an API token in Zendesk is necessary if you suspect it has been compromised. This action will permanently deactivate the token.
To delete a token, navigate to the Admin Center, click on 'Apps and integrations' in the sidebar, and select 'APIs > Zendesk API'. Find the token you wish to delete in the list and click 'Delete' on the right side. This will ensure the token can no longer be used for authentication.
To enable API token access in Zendesk, you need to adjust settings in the Admin Center. By default, API token access is disabled, so you'll need to enable it before users can start using API tokens. To do this, navigate to the Admin Center, click…
Generating an API token in Zendesk is a straightforward process, but you must be an administrator and have API token access enabled. To generate a token, go to the Admin Center, click on 'Apps and integrations' in the sidebar, and select 'APIs >…
API tokens and OAuth tokens in Zendesk serve different purposes and have distinct characteristics. API tokens are auto-generated passwords used with your username to authenticate API requests. They are not tied to a specific user and can be used by…
Creating OAuth clients in Zendesk is essential for generating OAuth access tokens, which are used to authenticate API requests securely. To create an OAuth client, go to the Admin Center, click on 'Apps and integrations' in the sidebar, and select…
While Zendesk does not directly support creating API tokens with restricted access, you can manage access by assigning custom roles to users. After generating an API token, you can downgrade the user's role to a custom role with limited…
Deleting OAuth clients and tokens in Zendesk is crucial for maintaining security and managing access. To delete an OAuth client, go to the Admin Center, click on 'Apps and integrations' in the sidebar, and select 'APIs > Zendesk API'. Navigate to…