Copying a help center theme in Zendesk is a straightforward process. To do this, navigate to the Themes page by clicking the Customize design icon in the sidebar of Guide. Once there, find the theme you want to copy, click the options menu, and select 'Copy'. The new theme will then appear on the Themes page, allowing you to make edits without affecting the live theme. This is particularly useful if you need to update your live theme but want to ensure you have a backup or a version to experiment with.
For more detailed instructions, you can refer to the originalZendesk help documentation.
Yes, you can rename any of your help center themes in Zendesk, including the live theme. To rename a theme, go to the Themes page by clicking the Customize design icon in the sidebar of Guide. Hover over the theme you wish to rename, click the…
Deleting a help center theme in Zendesk is simple, but remember, you cannot delete your live theme directly. First, ensure another theme is set as live if you wish to delete the current live theme. To delete a theme, go to the Themes page by…
Before updating your live theme in Zendesk, it's a good idea to copy the existing theme. This way, you can make changes to the copy without affecting the live version. To do this, navigate to the Themes page by clicking the Customize design icon in…