How to Connect Aircall to Zendesk QA
How do I connect Aircall to Zendesk QA?
Connecting Aircall to Zendesk QA is a straightforward process. First, during the signup, select Aircall from the list of integrations. Give your connection a name, which is helpful if you plan to add multiple connections in the future, and click continue. You'll then be redirected to Aircall to authorize Zendesk QA to access your account. After that, select the retention period for your data, and the system will start syncing the last 24 hours of data from your Aircall account. This process might take some time depending on your settings and conversation volume. For more details, visit theoriginal link.
More related questions
Can I connect multiple Aircall instances to Zendesk QA?
Yes, you can connect multiple Aircall instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This flexibility allows you to manage multiple accounts or…
What should I do if I need to import older data from Aircall?
If you need to import data older than the last 24 hours from Aircall, you can contact the Zendesk Support team for assistance. They can help you with importing older data based on your requirements.
Are there security options when connecting Aircall to Zendesk QA?
Yes, there are additional security options available when connecting Aircall to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, providing you with more control over your data.
How long does it take to sync data from Aircall to Zendesk QA?
The time it takes to sync data from Aircall to Zendesk QA can vary. Initially, the system will sync the last 24 hours of data, and the duration depends on the options you selected and your conversation volume. Larger volumes of data may take longer…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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