How are Zendesk subscription changes applied?
How are subscription changes applied to the Zendesk cart?
Subscription changes in the Zendesk cart are applied in two ways: future subscription and existing subscription. A future subscription is created when the new total price (based on old prices) is less than your current subscription total. An existing subscription update happens immediately when the new total price is more than your current subscription total. This depends on the changes you make in the cart.
More related questions
When will the new Zendesk prices be reflected in my cart?
The new Zendesk prices will be reflected in your cart at your account's next renewal on or after July 12, 2023. If you haven't made any changes to your subscription, you'll see a preview of the new prices in the shopping cart starting from this…
What happens to agent count changes in Zendesk after July 12, 2023?
For agent count changes made on or after July 12, 2023, future subscriptions will preview the new prices, which will be billed in your next cycle. However, if you have an existing subscription, you can retain the old prices until your next renewal….
How do plan type changes affect my Zendesk subscription pricing?
Plan type changes made on or after July 12, 2023, will preview new prices for future subscriptions, billed in your next cycle. For existing subscriptions, the new price applies immediately, and pro-rated charges will appear in your bill. This means…
What is the impact of adding or removing products in Zendesk?
When you add or remove products on or after July 12, 2023, future subscriptions will preview the new prices, billed in your next cycle. For existing subscriptions, the new price applies immediately, with pro-rated charges on your bill. This means…
How do billing cycle changes affect my Zendesk subscription?
All billing cycle changes in Zendesk will result in a future subscription being created. Any future subscriptions created on or after July 12, 2023, will preview the new prices, which will be billed in your next cycle. This means that changing your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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