Hiding the Products Widget in Zendesk Sell
How can I hide the Products widget in Zendesk Sell?
Admins can hide the Products widget in Zendesk Sell if sales reps don't need to see product details in a deal pipeline. This action doesn't remove the product catalog; it simply makes it invisible to users.
To hide the Products widget, go to the Settings icon on the Sell sidebar, then under Customize > Layouts, click the Deals tab. In the Deal widgets column, click Edit to remove the Products widget from view. Remember, hiding the widget means sales reps can't select products for their deals, but the catalog's contents remain intact for future use.
More related questions
How do I set up and add products to the Product Catalog in Zendesk Sell?
To set up and add products to the Product Catalog in Zendesk Sell, you need admin permissions. Start by clicking the Settings icon on the Sell sidebar, then under Customize, click Products. Once there, you can create a new product by clicking…
Can I use multiple currencies in the Zendesk Sell Product Catalog?
Yes, you can use multiple currencies in the Zendesk Sell Product Catalog. This feature allows you to set different prices for a product in various currencies, which is useful for businesses operating in multiple regions. To add a currency, go to…
How do I add products to a deal in Zendesk Sell?
Adding products to a deal in Zendesk Sell is straightforward. First, click on the deal you want to add products to, then use the Products widget in the right column to click 'Add product (+)'. In the Product catalog, select the products you want to…
What permissions are needed to manage the Product Catalog in Zendesk Sell?
To manage the Product Catalog in Zendesk Sell, you need admin rights. Admins can add and edit products, as well as manage the visibility of the Products widget in deal pipelines. Non-admin users have view-only access to the catalog and cannot see…
How do I activate the Product widget for deals in Zendesk Sell?
Activating the Product widget for deals in Zendesk Sell is essential for adding products to your deals. To do this, navigate to the Layouts section under Customize, then click the Deals tab. Under Deal widgets, click Products to activate the…
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